SaaS Journal

Mimecast^®, a holistic email management company offering SaaS-based email archiving, continuity, security and policy control, today announced that Permanent General Assurance Corporation, a leading auto insurer, estimates it saved over $100,000 by implementing the company’s unified email management solution rather than purchasing, implementing and maintaining on-premise offerings.

Email plays a critical role within Permanent General’s sales, marketing and services departments—performing business functions such as tracking claims, renewals and responses to inbound sales leads. Data backup for the company’s 600 email users was handled through a time-consuming process that relied on the IT staff to perform daily and full weekly backups to tape. The huge amount of data being stored caused frequent failures during backup, which led Permanent General’s Manager of Network Services, Ernie Clapp, to investigate other solutions. He wanted to fortify the company’s communications infrastructure with modern email archiving and business continuity solutions that would prevent outages and ensure the email chain of custody.

“The biggest hurdle we thought we would face in integrating archiving and continuity into the Permanent General infrastructure was the upfront money needed to invest in hardware, software and infrastructure,” said Clapp. “However, with cloud-based solutions, this hurdle didn’t exist as upfront costs were eliminated. Mimecast took all of our concerns off the table and provided a way for us to improve our email management without overspending.”

Mimecast provides the only end-to-end solution for unified email management in the cloud – a fully SaaS-based solution that covers archiving, business continuity, e-Discovery, security and policy management. This comprehensive functionality allows Permanent General to address their initial discovery and continuity needs while generating additional value by adding new functionality, including journaling and e-Discovery, that are important to companies within the heavily-regulated insurance industry. Mimecast’s tight integration with Microsoft Outlook and similar user interface also reduces the time needed to train employees on the email management system should a disaster strike and the company need to rely on web-based email.

Permanent General’s experience with Mimecast’s unified email management has come with a host of additional business benefits, including a sizeable cost advantage over upfront and long-term point archiving and business continuity solutions, a noticeable reduction in spam and the elimination of virus outbreaks since deploying the SaaS solution.

“Mimecast is able to provide the security, flexibility and power enterprises need to effectively manage their email,” Mimecast SVP and General Manager Mary Kay Roberto said. “Rather than addressing email problems on an individual basis, Mimecast’s modern infrastructure allows enterprises to comprehensively manage their electronic communications with a true grid computing system ensuring 100% uptime.”

About Permanent General Assurance Corporation

Owning a car has become a necessity of life, that's why Permanent General has dedicated itself to providing the insurance needs of thousands. We currently issue policies in Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Louisiana, Missouri, New York, Nevada, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia and Wisconsin.

Find out more about our services, stability and strengths here: http://www.pgac.com/about.jsp.

About Mimecast

Mimecast (www.mimecast.com) delivers SaaS-based enterprise email management including archiving, discovery, continuity, security and policy. By unifying disparate and fragmented email environments into one holistic solution that is always available from the cloud, Mimecast minimizes risk and reduces cost and complexity, while providing total end-to-end control of email. Founded in the United Kingdom in 2002, Mimecast serves more than 2,000 customers worldwide and has offices in Europe, North America, Africa, the Middle East and the Channel Islands.